Every now and then, we all need a little help. That’s why we’ve created this list of resources to address all your Haiku Deck troubleshooting needs. Whether you’re looking to merge multiple accounts, need help importing your images, or can’t find the deck you’ve just exported — we’ve made it easy for you to locate the right help article when you need it so you can continue to create your next killer Haiku Deck.
Your Haiku Deck Account and Gallery
Setting Up and Managing Accounts
- Accounts (Signing in to the app, the site, and social networking)
- How can I adjust how many emails I get from haiku Deck? (Managing email subscription settings)
Merging Accounts
- How can I merge two or more accounts? (Merging accounts; deleting multiple accounts)
My Gallery
- Help! My Haiku Decks aren’t showing up in my Gallery (Why decks go missing and how to troubleshoot)
- If your Gallery is missing decks that you’ve saved to the web (What to do when you’ve published a deck under the wrong account)
Haiku Deck iPad App
Editing
- I received a link to a Haiku Deck. Why can’t I edit it? (Editing decks on multiple platforms)
- Notes (Adding notes, syncing, copying, and more)
Images
- How do I use my photos from my iPad Photo Stream?
- What’s the best size for Haiku Deck images? (Optimal size for importing images)
- Help! I want to use my own images, but I can’t see them. (Turning Location Services on to access your images from Haiku Deck)
- Images aren’t coming up in my search results. (Unblocking and whitelisting the Flickr.com domain)
- Can I put more than one image on the same slide? (Using multiple images on a slide)
- Is there a way I can filter potentially offensive images from the image search? (Applying image filters)
Publishing and Sharing
- Deck won’t update / publish / share properly. (Steps to reboot the iPad)
- Which privacy setting is best for me when saving to the web? (Choosing a privacy setting for your decks)
- Haiku Deck Help: Adjust Your Deck’s Privacy Settings (How to change and update your deck’s privacy settings)
- How can I delete a published deck?
- Haiku Deck Help: How the App and website Work Together (Using the iPad App and the website together)
Exporting
- Help! I Can’t Find My Haiku Deck When I Export to PowerPoint! (Manually retrieve your exported deck from iTunes)
Presenting
- Presenting: Streaming to an Apple TV (Using AirPlay to stream your Haiku Deck to AppleTV)
- Presenting from your iPad: Using your iPhone as a remote
- Presenting: Using PowerPoint or Keynote to add narration, use a remote, and more (Add narration and more after exporting your deck to PowerPoint or Keynote)
- Presenting: Pulling your deck up on a computer without PowerPoint or Keynote (How to present your deck from a computer)
- How can I show my deck on a projector? (Connecting to a projector)
- My projector / TV is showing my deck rotated 90 degrees. (Adjusting your orientation and mirroring settings)
- Can I convert my slides to 16:9? / How can I make a widescreen deck?
Other
- The Haiku Deck iPad App is Crashing (Steps for rebooting.)
- How can I get my purchased images and / or themes back? (Restoring previous purchases.)
Haiku Deck Web App
Editing
- I received a link to a Haiku Deck. Why can’t I edit it? (Editing decks on multiple platforms)
- Notes (Adding notes, syncing, copying and more)
Images
- Images aren’t coming up in my search results. (Unblocking and whitelisting the Flickr.com domain)
- Can I put more than one image on the same slide? (Using multiple images on a slide)
- Is there a way I can filter potentially offensive images from the image search? (Applying image filters)
Publishing and Sharing
- Which privacy setting is best for me when saving to the web? (Choosing a privacy setting for your decks)
- Haiku Deck Help: Adjust Your Deck’s Privacy Settings (How to change and update your deck’s privacy settings)
- Haiku Deck Help: How the App and Website Work Together (Using the iPad App and the website together)
Presenting
- Presenting: Streaming to an Apple TV (Using AirPlay to stream your Haiku Deck to AppleTV)
- Presenting: Pulling your deck up on a computer without PowerPoint or Keynote (How to present your deck from a computer)
Embedding in Blogs and Websites
- Embedding: Linking a screenshot when you can’t embed or your deck has important public notes (How to link a screenshot from your blog/site to your deck)
- Embedding Haiku Decks in WordPress blogs
- Embedding Haiku Decks in your blog (or other sites) (Embedding a deck on sites other than WordPress)
Working Across Platforms
- Can I edit my deck on more than one device or send it to someone else to edit? (Editing decks and why syncing is not yet available.)
- Haiku Deck Help: Collaborating on a Haiku Deck (Example of a work-around method for collaborating on a Haiku Deck with Haiku Deck Guru, Greg Bamford.)
Other
- Can I get Haiku Deck for Android/iPhone/etc.? (Cast your vote for a new platform)
Didn’t find an answer to your question here? Drop us a line on our support page for personalized assistance; we’re always here to help!
